Who We Are
We are Lobster Claw Software LLC. Our website address is: http://lobsterclawsoftware.com and we are a custom software development company. Learn more on our About Us page.
Neon Poly is a mobile game published to the iOS App Store, Google Play Store, and Amazon Appstore. This privacy policy page pertains to Neon Poly as published in these app stores.
What Personal Data We Collect and Why We Collect It
Ratings and Feedback
Neon Poly has a rating and feedback form that accepts an email address, a rating and general feedback. When users submit this form, an email is sent to Lobster Claw Software LLC. In addition to the data provided on the form, information about the device being used is included in the email, specifically the OS, OS version, source App Store, device model, and screen size.
Ads
Neon Poly serves full-screen static, video, and interactive ads provided through Appodeal, an ad mediation service. By playing Neon Poly you consent to have data sent to and used by Appodeal and its affiliates which includes other ad networks. A small subset of this data is accessible to Lobster Claw Software LLC. You may learn more about Appodeal’s privacy policy at https://www.appodeal.com/privacy-policy.
Analytics
Neon Poly uses Game Analytics to collect game play data such as what power-ups are used, high scores, and what levels are played. By playing Neon Poly you consent to have data sent to and used by Game Analytics. This data is fully accessible to Lobster Claw Software LLC. You may learn more about Game Analytics’ privacy policy at https://gameanalytics.com/privacy.
Neon Poly was developed using Corona SDK by Corona Labs. Non-personally identifying data is sent to Corona Labs whenever you open and play Neon Poly. You may learn more about Corona Labs’ privacy policy at https://coronalabs.com/privacy-policy/.
Leaderboards and Achievements
Neon Poly interfaces with Apple Game Center on iOS devices, Google Play Game Services on non-Amazon Android devices, and Amazon GameCircle on Amazon devices. By enabling and using these services on your device you agree to be bound by the terms and conditions and privacy policy of the used service.
Who We Share Your Data With
Appart from the services used as described above we do not share your data with anyone.
How Long We Retain Your Data
If you provide a feedback email using the game’s feedback form, the feedback and its metadata will be retained only until it has been dealt with, after which time it is deleted.
What Rights You Have Over Your Data
If you have sent us feedback, you may also immediately send us a direct email asking us to forward it to you or to have it deleted. For security purposes you must send us this request using the same email address used or provided previously. Also, as noted previously, all such emails are deleted immediately after processing.
Where We Send Your Data
We do not send your data anywhere.
Our Contact Information
Contact Lobster Claw Software LLC at info@lobsterclawsoftware.com for any privacy concerns.
How We Protect Your Data and Data Breach Procedures We Have in Place
The feedback emails you send to us are deleted immediately after being read and, if applicable, responded to.